Sippin’ w/Honey: Terms and Conditions

1. Privacy Policy

At Sippin’ w/Honey (“we,” “us,” or “our”), are committed to protecting your privacy. This section outlines how we collect, use, and protect your personal information.

What We Collect:

• Personal Information: Name, email address, shipping and billing address, and phone number.
• Media: Profile pictures (if visible when subscribed to our membership or subscriptions), comments, and any media you submit.
• Technical Data: IP addresses, browser type, and cookies for website optimization and personalized experiences.

How We Use Your Information:

• To process and ship your orders.
• To provide customer support and respond to inquiries.
• To improve our website, products, and services.
• To send promotional offers (with your consent).

Cookies:

Our website uses cookies to enhance user experience. Cookies help analyze web traffic and allow web applications to respond to you as an individual. You can choose to accept or decline cookies.

Security:

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except where necessary for order fulfillment or as required by law.

Your Rights:

You have the right to access, correct, or delete your personal data. For any privacy-related inquiries, please contact our support team:

📩 Email: support@sippinwhoney.net

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2. Refund/Cancellation

Refund Policy:

• Issues regarding incorrect, incomplete, or damaged orders must be reported immediately upon arrival up to 24 hours of delivery.
• Refunds are only issued if Sippin’ w/Honey is at fault for inaccuracies, incomplete orders, or product damage.
• Products must be unused and unopened.
• Pickled items must remain sealed unless deficiencies are reported within 24 hours of opening.

Non-Refundable Circumstances:

• Change of mind after purchase (eligible for exchange if reported within 24 hours; restock and delivery fees may apply).
• Custom orders are non-refundable and non-cancellable after 24 hours of ordering.
• Return deliveries to Sippin’ w/Honey are not eligible for refunds.

Cancellation Policy:

• Standard orders must be canceled within 24 hours of ordering.
• Cancellations after 24 hours will incur a 15% restocking fee.
• Custom orders must be canceled within 24 hours of ordering. No cancellations are permitted after this time due to tailored preparation.

Initiating Refunds & Callcellations:

Website: https://www.sippinwhoney.net (refund/callcellation form)
Email: https://support@sippinwhoney.net
Phone: (281) 203-8894

3. Food Allergy Policy

Warning of Food Allergies:

Sippin’ w/Honey prioritizes the health and safety of all our customers. However, it is the customer’s responsibility to ensure that the products ordered Do Not contain any allergens that could cause an adverse reaction.

Important Notices to ALL Our Customers:

• All Customers must read the ingredient lists provided under each product description before purchasing.
• If you have food allergies, you must contact Sippin’ w/Honey via email, text, or phone to confirm that your order does not contain any ingredients you are allergic to.
• Sippin’ w/Honey will consider providing substitutions if available and permissible, upon request and confirmation prior to order shipment.
• Sippin’ w/Honey will NOT be held responsible for any allergic reactions caused by products ordered without prior notification and confirmation regarding allergies.

Common Allergens Used at Sippin’ w/Honey:

Our products may contain or come in contact with the following common food allergens:

• Dairy (Milk)
• Eggs
• Peanuts
• Tree Nuts (almonds, cashews, walnuts, pistachios, pecans, hazelnuts, macadamia nuts, and Brazilian nuts)
• Soy
• Wheat
• Fish
• Shellfish (shrimp, crab, lobster, mussels, oysters, clams, scallops)

Disclaimer: ALERT!!!! ALERT!!!

• DO NOT PLACE AN ORDER if you have allergies to any of these ingredients unless you have confirmed a suitable substitution with our team.
  
• Sippin’ w/Honey will NOT be held responsible for any allergic reactions caused by products ordered without prior notification and confirmation regarding allergies.

📩 Contact Us Regarding Allergies:
Website: www.sippinwhoney.net (order menu/contact section)
📧 Email: support@sippinwhoney.net
📞 Phone: 281-203-8894

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4. Shipping & Delivery Policy

Delivery Requirements:

• All deliveries must be signed for by an adult aged 21 years or older.
• Shipping times may vary depending on location, weather conditions, and product availability.

Failed Delivery Attempts:

• Customers are allowed three delivery attempts within one week.
• After three unsuccessful attempts, orders will be considered undeliverable and will not be eligible for a refund.

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5. User Rights and Responsibilities

• Users must not misuse the website by knowingly introducing viruses, trojans, worms, or other harmful materials.
• Users are prohibited from attempting to gain unauthorized access to our website, server, or database.
• Users must provide accurate and current information when making a purchase or creating an account.
• Any misuse of the website may result in termination of access and potential legal action.

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6. Intellectual Property

• All content, including text, images, graphics, logos, and trademarks, is the property of Sippin’ w/Honey and is protected by copyright laws.
• Users may not reproduce, distribute, modify, or use any content from our website without written permission.
• Unauthorized use of our intellectual property may result in legal action.

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7. Disclaimer of Warranties

• Sippin’ w/Honey makes no warranties regarding the accuracy, reliability, or completeness of the content on our website.
• We do not guarantee that our website will always be available or free from errors or interruptions.
• Users agree to use the website at their own risk.

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8. Limitation of Liability

• Sippin’ w/Honey shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or products.
• We are not responsible for any losses resulting from cyberattacks, malware, or security breaches beyond our control.
• Our liability is limited to the purchase price of the products or services provided.

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9. Dispute Resolution

• Any disputes arising under these Terms shall be resolved through binding arbitration or in a court of competent jurisdiction in our operating state.
• Address for Disputes: Any dispute must be addressed in writing to:
  📍 5900 Balcones Dr. Ste 100, Austin, Texas 78731

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10. Indemnification

• Users agree to indemnify, defend, and hold harmless Sippin’ w/Honey, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising from their use of the website, violation of these Terms, or infringement of any third-party rights.

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11. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to conflict of law principles.

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12. Amendments

Sippin’ w/Honey reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

📩 For any questions about these Terms and Conditions, please contact us:
📧 Email: support@sippinwhoney.net
📞 Phone: 281-203-8894
🌍 Website: www.sippinwhoney.net

By using our website and services, you agree to abide by these Terms and Conditions.

Thank you for choosing Sippin’ w/Honey, where great taste meets exceptional service! 🍷✨